Melbourne Restobar & Lounge
Fine dining, signature dishes, cocktails, live music and premium nightlife.
Privacy Policy
How Melbourne Restobar & Lounge handles your personal information across reservations, orders, loyalty accounts and contact enquiries.
Last updated: May 2026
Reserve NowOur commitment
We collect only the information needed to serve you well. Your data is used to process bookings, prepare orders, respond to enquiries and improve your experience at Melbourne.
We do not sell, rent or share your personal information with third parties for marketing purposes.
Order information
When you place an order, we collect your name, phone number, email and order details. This is used to prepare your food, track payment and contact you about your order status.
Booking details
Reservation data: name, phone, email, date, time and guest count, is used to plan seating, confirm your booking and notify you of any changes.
Messages & enquiries
Contact form submissions are stored to allow our team to respond. We may follow up by email or phone to address your enquiry.
Rewards programme
Loyalty account data (name, phone, email, points balance) is used to administer the Melbourne VIP Rewards programme and send relevant programme updates.
Email marketing
If you subscribe to our newsletter, your email is added to our list for menu updates, event announcements and offers. You can unsubscribe at any time by contacting us.
Data protection
All sensitive data is stored securely. Passwords and PINs are hashed and never stored in plain text. Payment processing is handled by third-party gateways (Paystack, Flutterwave). We do not store card details.
You are in control.
You may request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us through the details below and we will respond within 5 business days.
Contact UsCookies
Melbourne uses session cookies to maintain your login state, protect forms with CSRF tokens and remember your display theme preference. No advertising or tracking cookies are used.
Changes to this policy
We may update this policy as our services evolve. The date at the top of this page reflects the most recent revision.