Luxury dining in Ilorin

Melbourne Restobar & Lounge

Fine dining, signature dishes, cocktails, live music and premium nightlife.

Melbourne

Privacy Policy

How Melbourne Restobar & Lounge handles your personal information across reservations, orders, loyalty accounts and contact enquiries.

Last updated: May 2026

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Our commitment

We collect only the information needed to serve you well. Your data is used to process bookings, prepare orders, respond to enquiries and improve your experience at Melbourne.

We do not sell, rent or share your personal information with third parties for marketing purposes.

Orders

Order information

When you place an order, we collect your name, phone number, email and order details. This is used to prepare your food, track payment and contact you about your order status.

Reservations

Booking details

Reservation data: name, phone, email, date, time and guest count, is used to plan seating, confirm your booking and notify you of any changes.

Contact

Messages & enquiries

Contact form submissions are stored to allow our team to respond. We may follow up by email or phone to address your enquiry.

Loyalty

Rewards programme

Loyalty account data (name, phone, email, points balance) is used to administer the Melbourne VIP Rewards programme and send relevant programme updates.

Newsletter

Email marketing

If you subscribe to our newsletter, your email is added to our list for menu updates, event announcements and offers. You can unsubscribe at any time by contacting us.

Security

Data protection

All sensitive data is stored securely. Passwords and PINs are hashed and never stored in plain text. Payment processing is handled by third-party gateways (Paystack, Flutterwave). We do not store card details.

Your rights

You are in control.

You may request access to, correction of, or deletion of any personal information we hold about you. To exercise these rights, contact us through the details below and we will respond within 5 business days.

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Cookies

Melbourne uses session cookies to maintain your login state, protect forms with CSRF tokens and remember your display theme preference. No advertising or tracking cookies are used.

Changes to this policy

We may update this policy as our services evolve. The date at the top of this page reflects the most recent revision.